Meet the Team
Michael Carlon - Founder and Managing Storyteller
Michael Carlon is the founder and managing member of Vertigo Partners. He cut is teeth doing User Experience (UX) research at Modem Media, the world’s first interactive agency where, during the 1990’s, he worked with clients such as Delta Air Lines, Citibank, and JCPenney to understand what consumers wanted in a website. His findings would be the springboard for site development and ensured that what the agency built was aligned with user needs. Later on in the development process, his team would come back into the picture by conducting both prototype and usability testing.
UX research has remained a passion over the past two decades—and with more and more people relying on digital touchpoints to meet a variety of needs, good UX is more important than ever. Vertigo Partners exists to help clients design the right thing, and design it right.
Mike is a RIVA trained moderator and, in addition to the research business, he hosts the Uncorking a Story podcast featuring depth interviews with everyday people who are making extraordinary differences in the world today. He’s also the author of six novels and is currently working on his seventh.
Mike is an “out of the box” type moderator who brings his dynamic personality, quick sense of humor, passion for improvisation, and rapport building skills to every project. He’s worked across just about every category but his sweet spots are in financial services, CPG, healthcare, and consumer technology. Checkout our Podcasts to hear his interviewing style first hand. He holds a BA in Psychology from the University of CT and an MBA with a concentration in marketing from Fairfield University.